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Help & Support Solution Center

 Self Support

 

Our Solution Center provides all information required for you to do your own Self Support when using Dynamic Software™, including FAQs, Screenshots, Interactive Tutorials, Tips and Tricks, Latest downloads, upgrades & bug fixes. You may also use our Dynamic Knowledgebase and support center to open Technical Support tickets or view Product News. Please note, the product news section is updated first, then the Dynamic Knowledge Base area and finally this knowledgebase area.

Select a product solution center:


PPC SaaS

Dynamic Mail Orator

Dynamic Mail Validator®

Google Adwords MCC & API Setup

PPC SaaS®

SEO Facts, Tips and Tricks:

» SEO Facts Tips and Tricks - explore our previous SEO and PPC articles and learn from Dynamic Software ™ for free - SEO 101


Select Purchase Order Issue:

» Do You Offer Quantity Discounts?

» What are the Software Keys? Secondary Keys? Backup Keys?


Downloading Software:

» Where can I download Dynamic Software?

» Is Dynamic Software Digitally Signed?

» Does Dynamic Software have an Anonymous FTP site?

» Are Dynamic Software products safe to download? I see a warning message about exe files.


Installing Software:

» I try to install your product and the Windows installer is stuck in an endless loop asking me to reboot. HELP!


Knowledgebase Update Notices :

» Update Notices



 Assisted Support

 

Get help from our support professional. Support options for Dynamic Software® could include phone or e-mail assistance. Dynamic Software Support home is located at:
http://support.dynamicsoftware.com/.
Below are a number of shortcuts to the online support system. For complete support options please see the support home.


» Support
Our Technical staff is available to assist our valuable customers with any type of technical problem. We train our staff to guide each customer through their individual problem, until it is resolved.

Our online ticket system allows you to open a support request and track the status online. If you register for support you may pick your own password or you may simple open a support ticket and a password will be assigned. You will need to remember the password. An email with the password will be sent to you. So be sure you have the domain dynamicsoftware.com whitelisted.

» Sales Support
Please let us know of should you have any question regarding Sales by selecting sales. Open a sales ticket.

» 
Registration Support
For any registration problems, or requests for a new registration code or if you lost your registration codes. Select Support -Registation Codes and open a registration support ticket.

» Technical Support
For any technical problems, or requests open a technical support ticket. Be sure to select the type of ticket you want to open.

» View a previously opened ticket
To view the status of your ticket, you must be logged in. Once logged in, a View Ticket button will appear. If you are already logged in, you may view your ticket status here.

» Phone Support
For fastest phone support, open a ticket explaining the issue or problem and include your phone number and request a phone call. This is the fastest and best way to speak with a live person. If you call us for technical support at +1 908-298-1616, and do not connect to a live person do not leave a message, you phone call will not be returned since only open tracked tickets receive phone responses. The ticket system is the only method to receive a phone call back.




 Dynamic Software ® Historical Knowledgebase Articles

» Bid Maximizer

» Dynamic Submission®

» Dynamic Web Ranking

» Dynamic Mail Communicator



 

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