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Purchase / Sales Agreement Policy

Dynamic Software Corporation has been doing business online since 1998. In order to demonstrate our firm's commitment to you, and protect your privacy, we'd like to share our policies on information gathering, customer privacy, security, returns, unsolicited email, and more.

The exact terms of the sale are displayed at the time of purchase when you digitally sign your order. You may view them at: https://www.dynamicsoftware.com/cart/signature.html. You agree that placing a check in the checkbox constitutes your digital signature. You agree that you accept this as you would if you signed a physical sales receipt in person. You also understand and agree that no order will be processed if you do not agree to all of the terms in advance of a sales transaction.

1. Refund Policies: We offer a "no questions asked" 30 days money return policy on all our products (with the exception of: Bid Maximizer). If you're not 100% satisfied, please let us know !

Refund Requirements

  • Customers must make this claim within the first 30 days after purchase. There are no refunds after 30 day period.
  • Customer must agree, to delete our software from his/her computer and any all computers or servers where the software is installed.

2. Subscription for engine data update - Your initial purchase includes 12 months engine data update subscription. To continue using the software after that period you are required to purchase renewal subscription periodically on a yearly basis. Purchase the Engine Data Renewal here.

3. Upgrade Policy - As a Dynamic Software customer you are entitled to free minor version upgrades (meaning upgrades within the major version, for example within version 2.0). The upgrade(s) of the major version is defined as a new release and is available only to owners of the product's previous version at the discounted price. To see an example how the upgrade policy is applied please visit: http://www.dynamicsoftware.com/upgradepolicy.html

4. Bid Maximizer PPC and other Subscription based products
Please note that 1 month subscription accounts are automatically renewed in advance prior the end of each billing period. In case of 12 month subscriptions your subscription will automatically be renewed at the end of the term.

You may terminate your subscription before the billing date, for any reason only by contacting us through the online support form or via email but not by phone. (There must be a verifiable method to cancel an order or subscription.) Your account will be terminated on the last day of your billing cycle. We will confirm your subscription has be cancelled. You must receive confirmation from us.

Refund Subscription Policy:

  1. If you cancel within 14 days of the billing date, your credit card will be refunded 50% of the fee charged for the subscription.

  2. If you cancel after 14 days of the billing date, you are not entitled for a refund.

5. Your Personal Information: Dynamic Software's Privacy Policy Statement is listed at: http://www.dynamicsoftware.com/privacy.html. Please review our entire privacy policy there.

To recap the most impostant aspects of our privacy statement: Our site uses forms for information requests and orders. Contact information from all forms (including name, address, email address, payment info, registration info etc.) is used to process and deliver orders and mail information about our company to our customers. At no time do we share any of this information with any other person or company. Any financial information our customers submit, such as credit card number and expiration date is used only to charge the customer for the products and services they are purchasing.

6. Information security and quality: We intend to protect the quality and integrity of your personally identifiable information. We have implemented appropriate technical and managerial procedures to maintain information that is accurate, current, and complete. We will make a sincere effort to respond to your requests to correct personal information inaccuracies in a timely manner. All secure orders are processed using SSL technology via secure server. All customer contact information including credit card number and name and address is guarded with the utmost security and discretion.

7. Unsolicited email:
We do not use, nor do we condone the use of unsolicited bulk email. Validated complaints against our affiliates/associate/referral partner/dealer result in cancellation of their account(s). We take this issue very seriously. Please report any incidents of unsolicited email coming from or mentioning the Dynamic Software Products or our domains (dynamicsoftware.com, dynamicsubmission.com, and bidmaximizer.com) to abuse@dynamicsoftware.com for a prompt and personal reply. All matters will be investigated and dealt with promptly.

8. Subscribe/Unsubscribe:
We offer a free e-newsletter, The Dynamic Internet Marketing E-Zine. We never rent this opt-in list of email addresses. We do however, offer sponsorship advertising in each issue and send special alerts and promotion / sale announcements to our subscribers from time to time. Subscribers may opt-out of receiving any future messages by sending an email message to: unsubscribe@dynamicinternetmarketing.com from the address which they subscribed.

9. Business relationships
: The Dynamic Software web site contains links to other Web sites. Dynamic Software Corporation is not responsible for the privacy practices or the content of such Web sites.

10. Cookies: A cookie is an element of data that a Web site can send to your browser, which may then store it on your computer. Our web site uses cookies at links to various affiliate programs, to ensure proper commission tracking. We also use cookies or other technologies so that we can better serve you when you return to our site. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.

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